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Leasing Agent
Resume Example
4.5 / 5
Evelyn Nguyen
Luxury Apartment Leasing Specialist
[email protected] | +1 (555) 432-6789 | linkedin.com/in/evelyn-nguyen-real-estate | evelynnguyen-realestate.net | San Francisco, CA
Professional Summary
Leasing Agent with over 5 years of experience in luxury apartment leasing in San Francisco's competitive market. Successfully secured record-breaking occupancy rates for a new high-rise development by leveraging advanced CRM tools and strategic marketing campaigns. Expertise includes tenant screening, property management software utilization, and negotiation skills to optimize rental yields.
Work Experience
Senior Leasing Agent
01/2022
Apartment Realty Group
San Francisco, CA
•
Secured 30+ international tenants for high-end apartments, boosting occupancy rates by 25%
•
Negotiated and finalized 45 rental agreements, reducing contract turnaround time from 3 weeks to 7 days
•
Created and implemented a CRM-based marketing strategy, increasing client inquiries by 40%
•
Developed and maintained relationships with 20+ property management companies, expanding referral network by 35%
Leasing Agent
06/2020 - 12/2021
Luxury Living Co.
San Francisco, CA
•
Generated $500,000 in rental income through the lease of 25 high-end apartments
•
Resolved 150 tenant complaints, enhancing satisfaction and reducing churn rate by 20%
Leasing Agent
12/2018 - 05/2020
City Views Apartments
San Francisco, CA
•
Processed and approved 75 rental applications, ensuring compliance with company policies
•
Conducted 150 property tours, converting 40% of tours into lease signings
Skills
CRM Systems (Salesforce, HubSpot), Client Database Management, Digital Marketing Strategies, Social Media Property Listings (LinkedIn, Instagram), Property Management Software (Yardi, MRI), Tenant Screening Processes, Lease Agreement Handling, Property Showings and Tours
Education
Bachelor of Science in Real Estate Management
09/2013 - 05/2017
San Francisco State University
San Francisco, CA
Projects
International Real Estate Blog
Created and maintained a bilingual blog (English and Vietnamese) focused on real estate trends, tips for international buyers, and cultural insights related to living in San Francisco. The blog has helped bridge the language gap between international clients and local real estate professionals.
Community Outreach Program
Developed a community outreach program targeting Vietnamese expatriates in San Francisco, focusing on housing needs and cultural integration. This initiative has facilitated over 50 successful property consultations for international clients.
Certifications
Certified International Property Specialist (CIPS)
06/2025
International Real Estate Marketing Certification (IREM)
10/2024
Why This Template Works
This resume format works well for ATS (Applicant Tracking Systems) because it includes a clear and concise professional summary that highlights Evelyn's experience in the competitive San Francisco real estate market. The use of relevant keywords such as 'leasing agent' and 'luxury apartments' enhances visibility in search results, making it easier for hiring managers to find her resume. Additionally, by using industry-specific terms like 'sales specialist,' the document appeals directly to those seeking a candidate with deep expertise in this field.
Furthermore, the inclusion of Evelyn's LinkedIn profile ensures that recruiters can easily connect to additional information about her professional experience and endorsements from colleagues or clients.
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How to Write This Resume
Expert guidelines and best practices for each section of your resume.
01
Contact
Contact
First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)
General Guidelines
Your contact information is the first section recruiters see. Keep it concise and professional. Ensure your email address is appropriate (e.g., [email protected]). Include your LinkedIn profile for a comprehensive view of your professional journey. A portfolio or personal website is recommended for creative, technical, or design roles.
Avoid This
Do not include your full physical address (street number/name) for privacy reasons. Avoid including personal details like marital status, age, photo, or social security number unless specifically required in your country. Don't use unprofessional email addresses.
Real Examples
See clear examples of how to format contact details effectively.
Don't
John Doe 1234 Random St, Apt 56 New York, NY 10001 [email protected] github.com/aliciacode Single, 28 years old
Do
John Doe New York, NY (555) 123-4567 | [email protected] linkedin.com/in/johndoe | johndoe.com
Quick Tips
- Use a professional email address (firstname.lastname format)
- Ensure your voicemail is set up and professional
- Double-check your phone number and email for typos
- Make your LinkedIn URL custom (linkedin.com/in/yourname)
02
Summary
Summary
Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].
General Guidelines
A professional summary is your elevator pitch. It should be 3-5 sentences long, summarizing your experience, key skills, and major achievements. Tailor it to the job description by using relevant keywords. Focus on what makes you unique and the value you bring to potential employers.
Avoid This
Avoid generic objectives like 'Looking for a challenging role to grow my skills.' Recruiters want to know what value you bring to them, not what you want from them. Don't use first-person pronouns (I, me, my). Keep it concise and impactful.
Real Examples
Compare a weak objective with a strong professional summary.
Don't
Objective: I am a hard-working individual looking for a Leasing Agent position where I can learn new things and advance my career.
Do
Senior Leasing Agent with 6+ years of experience in luxury apartment leasing. Successfully secured 30 international tenants, increasing occupancy rates by 25%. Skilled in CRM systems like Salesforce and negotiation techniques.
Quick Tips
- Quantify achievements where possible (e.g., 'Increased revenue by 20%')
- Keep it under 5 lines for readability
- Use strong action verbs to start sentences
- Tailor the summary to match the job description
03
Skills
Skills
Technical Skills - Languages: [List] - Frameworks: [List] - Tools: [List] Soft Skills - [Skill 1], [Skill 2], [Skill 3]
General Guidelines
Group your skills logically (e.g., Languages, Frameworks, Tools). Focus on hard skills relevant to the job. List skills in order of proficiency or relevance. Soft skills are better demonstrated through bullet points in your experience section rather than a bare list.
Avoid This
Do not list skills you are not comfortable using in an interview. Avoid using progress bars or percentages to rate your skills (e.g., "Java: 80%") as they are subjective and often misinterpreted. Don't include outdated technologies unless specifically required.
Real Examples
Practical example showing do's and don'ts for skills
Don't
Languages: Java, Python, C++; Frameworks: React.js; Tools: Excel, PowerPoint - Soft Skills: Leadership, Communication, Adaptability Java: 70%, Excel: Beginner Level
Do
Languages: English, Vietnamese; CRM Systems: Salesforce, HubSpot; Property Management Software: Yardi, MRI - Soft Skills: Negotiation, Client Relationship Building, Cross-Cultural Communication
Quick Tips
- Prioritize technical skills that are directly relevant to the role of a Leasing Agent such as CRM systems and property management software.
- List soft skills in your experience section rather than under a separate 'Skills' heading. Provide context by mentioning how these skills were applied in past roles.
- Include language proficiency if you serve an international clientele, specifying fluency levels for each language spoken.
- Highlight any certifications or specialized training that demonstrates additional expertise, like the Certified International Property Specialist (CIPS) certification.
04
Experience
Experience
Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...
General Guidelines
This is the core of your resume. Use reverse-chronological order (most recent first). Start each bullet with a strong action verb. Focus on achievements and impact, not just duties. Use numbers to quantify your impact (dollars, percentages, time saved, users affected). Show progression and increasing responsibility.
Avoid This
Avoid passive language like "Responsible for..." or "Tasked with...." Don't list every single daily task; focus on significant contributions and measurable outcomes. Avoid jargon that recruiters outside your field won't understand.
Real Examples
Practical example showing do's and don'ts for experiences
Don't
Duties included conducting property tours, processing applications, and updating the CRM system regularly.
Do
Conducted over 150 property tours resulting in a 40% conversion rate to lease signings.
Don't
Responsible for handling client complaints at the company's call center.
Do
Resolved 150 tenant complaints, enhancing satisfaction and reducing churn by 20%
Quick Tips
- Use strong action verbs such as 'Secured', 'Negotiated', 'Generated', or 'Developed' to describe your responsibilities and achievements.
- Quantify results whenever possible with numbers, percentages, or monetary values to demonstrate the impact of your actions. For instance, mention specific increases in occupancy rates or rental incomes.
- Highlight any unique skills or qualifications that set you apart from other candidates, such as bilingualism or cultural expertise in serving international clients.
- Show progression and increasing responsibility by detailing how your roles evolved over time.
05
Education
Education
Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)
General Guidelines
List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.
Avoid This
Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.
Real Examples
Practical example showing do's and don'ts for educations
Don't
Bachelor of Arts | University of California, Berkeley | Berkeley, CA September 2013 – May 2017 - Coursework: Psychology, Sociology, History, English Composition
Do
Bachelor of Science in Real Estate Management | San Francisco State University | San Francisco, CA September 2013 – May 2017 - Relevant Coursework: Property Management, Real Estate Law, International Real Estate - Honors/Awards: Dean's List (Fall 2014) - GPA: 3.8
Quick Tips
- List your degree in full and include the name of the institution and its location.
- Include only relevant coursework that is pertinent to a Leasing Agent role, such as Real Estate Law or Property Management.
- If you achieved high honors or awards during your academic career, list them under 'Honors/Awards'.
- Only mention your GPA if it's above 3.5 or reflects recent graduation.
06
Projects
Projects
Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available
General Guidelines
Projects are excellent for demonstrating practical skills, especially if you lack work experience or are changing careers. Include a link to your portfolio or demo if possible. Focus on projects that show problem-solving skills and relevant tools for the target role.
Avoid This
Don't include trivial tutorials unless you significantly expanded on them. Avoid projects that are outdated, incomplete, or irrelevant to the role you're applying for. Don't just list technologies—explain what you created and why it matters.
Real Examples
Practical example showing do's and don'ts for projects
Don't
Created a personal blog on WordPress. No specific purpose mentioned, only general details about blogging.
Do
Developed an international real estate blog in English and Vietnamese using WordPress to provide insights into the San Francisco housing market for international buyers. The blog includes tips on navigating cultural differences in property buying and legal considerations.
Quick Tips
- Clearly describe the project's purpose and how it relates to your career goals as a Leasing Agent.
- Highlight unique challenges you faced during the project, such as language barriers or market trends, and explain how you overcame them.
- Include links to live demos or portfolios where applicable to showcase tangible results.
- Ensure that tools and technologies used are relevant to real estate management and international client services.
Frequently Asked Questions
Common questions about this role and how to best present it on your resume.
Customer service, negotiation, and knowledge of local real estate laws.
Highlight relevant freelance or volunteer work during the gap period to showcase continuous skill development.
A real estate license and knowledge of property management software are typically required.
Include specific achievements like increased rental turnovers or new client acquisitions.
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