Emily Harrison
Freelance Technical Content Specialist
[email protected] | +1 (503) 456-7890 | linkedin.com/in/emily-harrison | emilyharrison.net | San Francisco, CA
Professional Summary
Freelance Copy Editor with over 5 years of experience in editing technical content for B2B SaaS companies. Successfully transformed complex system documentation into user-friendly guides, enhancing client satisfaction and streamlining onboarding processes for new customers. Skilled in Adobe InDesign, Markdown syntax, and meticulous attention to detail.
Skills
Technical Documentation, User Manuals, Release Notes, API Documentation, WordPress, Drupal, Ahrefs, Trello
Work Experience
Senior Freelance Copy Editor
01/2022
Tech Company Inc
San Francisco, CA
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Edited user manuals and online help guides for complex software, improving clarity and accessibility.
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Collaborated with product teams to create release notes, enhancing user understanding and engagement.
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Reviewed and optimized API documentation, ensuring clear communication for developers.
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Translated technical specifications into user-friendly product descriptions, making products more accessible to customers.
Freelance Copy Editor
06/2019 - 12/2021
Data Solutions Ltd
San Francisco, CA
•
Edited data analyst training materials, reducing onboarding time by 40%
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Created comprehensive style guides for documentation, ensuring consistency across all company documents
Freelance Copy Editor
01/2018 - 05/2019
Software Innovations Co.
San Francisco, CA
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Refined product descriptions for marketing materials, increasing conversion rates by 20%
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Reviewed and enhanced technical articles for a software blog, doubling the number of monthly readers within 6 months
Projects
TechBlogTweaks
Improved the SEO and readability of technical articles on a freelance client's blog, increasing organic traffic by 35% within 6 months.
APIHelpGuideRedesign
Independently created and published an updated API help guide for a personal open-source project, significantly reducing developer support queries by 45%.
Education
Bachelor of Information Systems (IS)
03/2015 - 06/2019
University of Technology Sydney
Sydney, Australia
Relevant coursework: Database Management, Software Engineering, Human-Computer Interaction. GPA: 3.8
Certifications
Content Marketing Certification
07/2025
HubSpot Academy
Completed a comprehensive course on content marketing, including SEO and social media strategies.
Technical Writing for B2B SaaS
10/2024
Udemy
Obtained a certification in technical writing tailored specifically for the B2B SaaS industry, enhancing skills in clarity and accuracy.
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This resume format works well for ATS (Applicant Tracking Systems) because it clearly outlines the candidate's experience and skills relevant to a Freelance Copy Editor role in B2B technical content creation. The use of industry-specific keywords such as 'technical content specialist,' 'b2b saas,' and 'system documentation' ensures that automated systems can easily identify the candidate's qualifications for relevant positions. Additionally, by including quantifiable achievements (like successfully editing complex system documents), this resume format demonstrates the impact and value the candidate brings to potential clients or employers.
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Expert guidelines and best practices for each section of your resume.
First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)
Your contact information is the first section recruiters see. Keep it concise and professional. Ensure your email address is appropriate (e.g., [email protected]). Include your LinkedIn profile for a comprehensive view of your professional journey. A portfolio or personal website is recommended for creative, technical, or design roles.
Do not include your full physical address (street number/name) for privacy reasons. Avoid including personal details like marital status, age, photo, or social security number unless specifically required in your country. Do not use unprofessional email addresses.
See clear examples of how to format contact details effectively.
John Doe 1234 Random St, Apt 56 New York, NY 10001 [email protected] github.com/aliciacode Single, 28 years old
John Doe New York, NY (555) 123-4567 | [email protected] linkedin.com/in/johndoe | github.com/johndoe | johndoe.dev
Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].
A professional summary is your elevator pitch. It should be 3-5 sentences long, summarizing your experience, key skills, and major achievements. Tailor it to the job description by using relevant keywords. Focus on what makes you unique and the value you bring to potential employers.
Avoid generic objectives like 'Looking for a challenging role to grow my skills.' Recruiters want to know what value you bring to them, not what you want from them. Don't use first-person pronouns (I, me, my). Keep it concise and impactful.
Compare a weak objective with a strong professional summary.
Objective: I am a hard-working individual looking for a Freelance Copy Editor position where I can learn new things and advance my career.
Freelance Technical Content Specialist with over 5 years of experience in editing technical content for B2B SaaS companies. Reduced customer support inquiries by 30% through comprehensive product documentation. Expert in SEO best practices and meticulous attention to detail.
Technical Skills - Languages: [List] - Frameworks: [List] - Tools: [List] Soft Skills - [Skill 1], [Skill 2], [Skill 3]
Group your skills logically (e.g., Languages, Frameworks, Tools). Focus on hard skills relevant to the job. List skills in order of proficiency or relevance. Soft skills are better demonstrated through bullet points in your experience section rather than a bare list.
Do not list skills you are not comfortable using in an interview. Avoid using progress bars or percentages to rate your skills (e.g., "Java: 80%"). Do not include outdated technologies unless specifically required by the job description.
Practical example showing do's and don'ts for skills
Detailed bad example for skills - ONLY the bad example, nothing else. Example: Java: 80%, C#: 75%
Detailed good example for skills showing best practices - ONLY the good example, nothing else. Example: Proficient in JavaScript and Python for scripting; Intermediate knowledge of Ruby.
Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...
This is the core of your resume. Use reverse-chronological order (most recent first). Start each bullet with a strong action verb. Focus on achievements and impact, not just duties. Use numbers to quantify your impact (dollars, percentages, time saved, users affected). Show progression and increasing responsibility.
Avoid passive language like 'Responsible for...' or 'Tasked with...'. Don't list every single daily task; focus on significant contributions and measurable outcomes. Avoid jargon that recruiters outside your field won't understand.
Practical example showing do's and don'ts for experiences
Edited user manuals, ensuring technical accuracy was maintained.
Refined complex software documentation, reducing customer support inquiries by 30%.
Managed a project involving multiple clients and diverse needs.
Coordinated with developers to produce accurate and user-friendly content, enhancing end-user experience by 25%.
Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)
List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.
Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.
Practical example showing do's and don'ts for educations
Bachelor of Arts | Sunshine State University | Orlando, FL January 2015 – May 2019 - Coursework: Psychology, Sociology, Anthropology, Economics, Philosophy, Biology, Chemistry, Physics, History, English Literature
Bachelor of Information Systems (IS) | University of Technology Sydney | Sydney, Australia March 2015 – June 2019 - Relevant Coursework: Database Management, Software Engineering, Human-Computer Interaction
Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available
Projects are excellent for demonstrating practical skills, especially if you lack work experience or are changing careers. Include a link to your portfolio or demo if possible. Focus on projects that show problem-solving skills and relevant tools for the target role.
Don't include trivial tutorials unless you significantly expanded on them. Avoid projects that are outdated, incomplete, or irrelevant to the role you're applying for. Don't just list technologies—explain what you created and why it matters.
Practical example showing do's and don'ts for projects
Created a basic blog using WordPress - nothing special about it.
Developed an interactive user guide in WordPress to enhance onboarding for a SaaS product, reducing customer support inquiries by 30%. Utilized SEO techniques and analytics tools like Ahrefs to boost visibility.
Common questions about this role and how to best present it on your resume.
Essential skills include strong grammar and punctuation knowledge, the ability to adhere to style guides like AP or Chicago Manual of Style, proficiency in editing software such as Grammarly or ProWritingAid.
Highlight relevant experience and certifications instead. Include examples of successful projects that demonstrate your expertise and knowledge in copy editing.
A strong portfolio includes before-and-after samples, testimonials from clients, and case studies demonstrating your ability to edit various types of content effectively.
Specialize in niche areas like technical writing or legal editing. Network actively on platforms like LinkedIn and join relevant professional associations.
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