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information-technology
Community Manager
Resume Example
4.5 / 5
Why This Template Works
This resume format works exceptionally well for ATS by including specific keywords such as 'online communities', 'user engagement', and 'content creation'. The inclusion of relevant job titles like 'Senior Community Development Specialist' enhances the visibility in search results. Additionally, the structured layout with clear sections helps highlight achievements and responsibilities effectively.
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How to Write This Resume
Expert guidelines and best practices for each section of your resume.
01
Contact
Contact
First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)
General Guidelines
Your contact information is the first section recruiters see. Keep it concise and professional. Ensure your email address is appropriate (e.g., [email protected]). Include your LinkedIn profile for a comprehensive view of your professional journey. A portfolio or personal website is recommended for creative, technical, or design roles.
Avoid This
Do not include your full physical address (street number/name) for privacy reasons. Avoid including personal details like marital status, age, photo, or social security number unless specifically required in your country. Don't use unprofessional email addresses.
Real Examples
See clear examples of how to format contact details effectively.
Don't
John Doe 1234 Random St, Apt 56 New York, NY 10001 [email protected] github.com/aliciacode Single, 28 years old
Do
John Doe New York, NY (555) 123-4567 | [email protected] linkedin.com/in/johndoe | johndoe.com
Quick Tips
- Use a professional email address (firstname.lastname format)
- Ensure your voicemail is set up and professional
- Double-check your phone number and email for typos
- Make your LinkedIn URL custom (linkedin.com/in/yourname)
02
Summary
Summary
Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].
General Guidelines
A professional summary is your elevator pitch. It should be 3-5 sentences long, summarizing your experience, key skills, and major achievements. Tailor it to the job description by using relevant keywords. Focus on what makes you unique and the value you bring to potential employers.
Avoid This
Avoid generic objectives like 'Looking for a challenging role to grow my skills.' Recruiters want to know what value you bring to them, not what you want from them. Don't use first-person pronouns (I, me, my). Keep it concise and impactful.
Real Examples
Compare a weak objective with a strong professional summary.
Don't
Objective: I am a hard-working individual looking for a Community Manager position where I can learn new things and advance my career.
Do
Senior Community Manager with 6+ years of experience in community growth and engagement. Reduced churn rate by 40% for a high-traffic platform. Expert in social media analytics, content creation, and CRM systems.
Quick Tips
- Quantify achievements where possible (e.g., 'Increased revenue by 20%')
- Keep it under 5 lines for readability
- Use strong action verbs to start sentences
- Tailor the summary to match the job description
03
Skills
Skills
Technical Skills - Languages: [List] - Frameworks: [List] - Tools: [List] Soft Skills - [Skill 1], [Skill 2], [Skill 3]
General Guidelines
Group your skills logically (e.g., Languages, Frameworks, Tools). Focus on hard skills relevant to the job. List skills in order of proficiency or relevance. Soft skills are better demonstrated through bullet points in your experience section rather than a bare list.
Avoid This
Do not list skills you are not comfortable using in an interview. Avoid using progress bars or percentages to rate your skills (e.g., "Java: 80%") as they are subjective and often misinterpreted. Don't include outdated technologies unless specifically required.
Real Examples
Practical example showing do's and don'ts for skills
Don't
Social Media Management (75%)
Do
Hootsuite, Buffer
Don't
Content Calendar: Proficient
Do
Content Calendar Development
Quick Tips
- List technical skills in categories such as Languages, Frameworks, and Tools.
- Prioritize soft skills by integrating them into your experience descriptions instead of listing them separately.
- Be selective with the tools and technologies you include; focus on those relevant to community management roles.
- Ensure that listed hard skills are recent or directly applicable to the target position.
04
Experience
Experience
Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...
General Guidelines
This is the core of your resume. Use reverse-chronological order (most recent first). Start each bullet with a strong action verb. Focus on achievements and impact, not just duties. Use numbers to quantify your impact (dollars, percentages, time saved, users affected). Show progression and increasing responsibility.
Avoid This
Avoid passive language like "Responsible for..." or "Tasked with...." Don't list every single daily task; focus on significant contributions and measurable outcomes. Avoid jargon that recruiters outside your field won't understand.
Real Examples
Practical example showing do's and don'ts for experiences
Don't
Responsible for managing community engagement activities at Tech Company Inc.
Do
Directed community engagement strategies, enhancing user-generated content by 30% in the first quarter.
Don't
Created a referral program as part of my daily tasks.
Do
Developed and launched a referral program that increased new user sign-ups by 50% within six months.
Quick Tips
- Use strong action verbs to begin each bullet point. Choose from 'led', 'launched', 'implemented', 'increased', 'enhanced' or similar.
- Quantify your achievements wherever possible, providing specific metrics and results that highlight your impact.
- Showcase growth in responsibility over time by highlighting more significant projects and leadership roles as you move up the timeline.
- Avoid redundancy and focus on unique contributions and successes for each position.
05
Education
Education
Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)
General Guidelines
List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.
Avoid This
Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.
Real Examples
Practical example showing do's and don'ts for educations
Don't
Bachelor of Arts | University of California, Berkeley | Berkeley, CA September 2013 – May 2017 - Coursework: Psychology, Philosophy, Art History, Sociology, Anthropology, English Literature, Chemistry
Do
Bachelor of Science in Information Systems | San Francisco State University | San Francisco, CA September 2013 – May 2017 - Relevant Coursework: Database Management, Web Development, Community Engagement Strategies - Honors/Awards: Dean's List (Fall 2015) - GPA: 3.8
Quick Tips
- Focus on the most relevant degree and omit high school information if not essential.
- Select only key courses that relate to your job or industry for relevance.
- Include honors, awards, or leadership roles that highlight your academic achievements.
- List your education in reverse chronological order with dates clearly indicated.
06
Projects
Projects
Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available
General Guidelines
Projects are excellent for demonstrating practical skills, especially if you lack work experience or are changing careers. Include a link to your portfolio or demo if possible. Focus on projects that show problem-solving skills and relevant tools for the target role.
Avoid This
Don't include trivial tutorials unless you significantly expanded on them. Avoid projects that are outdated, incomplete, or irrelevant to the role you're applying for. Don't just list technologies—explain what you created and why it matters.
Real Examples
Practical example showing do's and don'ts for projects
Don't
Built a basic forum using WordPress - nothing unique or innovative about it
Do
Developed a customizable, gamified community platform with interactive features such as badges and leaderboards to increase user engagement. Utilized Salesforce CRM to manage user interactions and track progress.
Real Examples
Another practical example showing do's and don'ts for projects
Don't
Created a blog about community management with no technical implementation details or outcomes
Do
Designed an influencer referral program that integrated social media analytics tools to measure success. Achieved a 25% increase in user sign-ups and a significant boost in engagement metrics.
Quick Tips
- Use projects to showcase your unique contributions, such as creating innovative features or driving measurable improvements.
- Always provide context on the challenges you faced and how you overcame them with specific tools and strategies.
- Ensure each project highlights a different skill set relevant to community management roles, such as content creation, user engagement, or data analysis.
- Include links to live demos or your portfolio whenever possible to allow potential employers to see the results of your work.
Frequently Asked Questions
Common questions about this role and how to best present it on your resume.
Focus on community growth, engagement quality, moderation, content planning, feedback loops, and collaboration with product, support, and marketing teams.
Use a few credible numbers where you have them, then pair them with clear context such as audience size, program type, or the business problem you helped solve.
Useful skills include community strategy, moderation, social media management, content calendars, analytics, event planning, stakeholder communication, and customer empathy.
Show larger communities, broader ownership, more strategic programs, and stronger cross-functional influence as your roles become more senior.
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