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information-technology
Community Manager
Resume Example
4.5 / 5
Why This Template Works
This resume format works well for ATS because it includes a clear summary that highlights key skills and achievements relevant to the Community Manager role, such as increasing engagement metrics through innovative strategies. The use of action verbs like 'built', 'scaled', and 'increased' enhances readability and effectiveness in applicant tracking systems. Additionally, incorporating specific keywords related to community management and technology ensures better visibility when recruiters search for ideal candidates.
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How to Write This Resume
Expert guidelines and best practices for each section of your resume.
01
Contact
Contact
First Name Last Name City, State, Zip Code Phone Number | Email Address LinkedIn Profile URL | Portfolio URL (Optional)
General Guidelines
Your contact information is the first section recruiters see. Keep it concise and professional. Ensure your email address is appropriate (e.g., [email protected]). Include your LinkedIn profile for a comprehensive view of your professional journey. A portfolio or personal website is recommended for creative, technical, or design roles.
Avoid This
Do not include your full physical address (street number/name) for privacy reasons. Avoid including personal details like marital status, age, photo, or social security number unless specifically required in your country. Don't use unprofessional email addresses.
Real Examples
See clear examples of how to format contact details effectively.
Don't
John Doe 1234 Random St, Apt 56 New York, NY 10001 [email protected] github.com/aliciacode Single, 28 years old
Do
John Doe New York, NY (555) 123-4567 | [email protected] linkedin.com/in/johndoe | johndoe.com
Quick Tips
- Use a professional email address (firstname.lastname format)
- Ensure your voicemail is set up and professional
- Double-check your phone number and email for typos
- Make your LinkedIn URL custom (linkedin.com/in/yourname)
02
Summary
Summary
Professional Title Result-oriented [Role Name] with [Number] years of experience in [Key Skills/Industries]. Proven track record of [Major Achievement]. Skilled in [Key Technologies/Skills]. Committed to delivering [Specific Value] for [Target Industry/Company type].
General Guidelines
A professional summary is your elevator pitch. It should be 3-5 sentences long, summarizing your experience, key skills, and major achievements. Tailor it to the job description by using relevant keywords. Focus on what makes you unique and the value you bring to potential employers.
Avoid This
Avoid generic objectives like 'Looking for a challenging role to grow my skills.' Recruiters want to know what value you bring to them, not what you want from them. Don't use first-person pronouns (I, me, my). Keep it concise and impactful.
Real Examples
Compare a weak objective with a strong professional summary.
Don't
Objective: I am a hard-working individual looking for a Community Manager position where I can learn new things and advance my career.
Do
Senior Community Manager with 11 years of experience building technology and sustainability communities. Developed events, content programs, moderation processes, and feedback loops that grew active participation from 50 to 300 members. Skilled in community analytics, social media planning, webinars, and member research.
Quick Tips
- Name the community type, audience, and scope you have managed.
- Include one or two metrics you can explain clearly in an interview.
- Mention relevant tools only when you used them in real community work.
- Connect engagement work to member value, events, feedback, or retention.
03
Skills
Skills
Technical Skills - Languages: [List] - Frameworks: [List] - Tools: [List] Soft Skills - [Skill 1], [Skill 2], [Skill 3]
General Guidelines
Group your skills logically (e.g., Languages, Frameworks, Tools). Focus on hard skills relevant to the job. List skills in order of proficiency or relevance. Soft skills are better demonstrated through bullet points in your experience section rather than a bare list.
Avoid This
Do not list skills you are not comfortable using in an interview. Avoid using progress bars or percentages to rate your skills (e.g., "Java: 80%"). Do not include outdated technologies unless specifically required.
Real Examples
Practical example showing do's and don'ts for skills
Don't
Java, Python (75%)
Do
Java, Python
Don't
Communication Skills, Teamwork
Do
Quick Tips
- List technical tools and platforms you have hands-on experience with.
- Prioritize soft skills that align with your job responsibilities (e.g., leadership, communication).
- Use active verbs when describing proficiency in software or languages.
- Avoid listing common or generic skills like 'MS Office', unless it's a requirement.
04
Experience
Experience
Job Title | Company Name | Location Month Year – Month Year - Action Verb + Context + Result (Quantified) - Led [Project] resulting in [Outcome]... - Collaborated with [Team] to implement [Feature]...
General Guidelines
This is the core of your resume. Use reverse-chronological order (most recent first). Start each bullet with a strong action verb. Focus on achievements and impact, not just duties. Use numbers to quantify your impact (dollars, percentages, time saved, users affected). Show progression and increasing responsibility.
Avoid This
Avoid passive language like 'Responsible for...' or 'Tasked with...'. Don't list every single daily task; focus on significant contributions and measurable outcomes. Avoid jargon that recruiters outside your field won't understand.
Real Examples
Practical example showing do's and don'ts for experiences
Don't
Managed the company's social media accounts, creating posts to attract followers and increase engagement.
Do
Planned and hosted a monthly webinar series for sustainable technology practitioners, growing active community membership from 50 to 300 participants while creating reusable event playbooks for future programs.
Quick Tips
- Start bullets with the program or process you owned.
- Show the audience, channel, or community segment affected by the work.
- Use metrics such as active members, attendance, submissions, open rates, or moderation outcomes.
- Balance growth metrics with quality signals like clearer guidelines, better feedback loops, or stronger member support.
05
Education
Education
Degree Name | University Name | Location Month Year – Month Year - Relevant Coursework: [Course 1], [Course 2] - Honors/Awards: [Award Name] - GPA: X.X (if above 3.5)
General Guidelines
List your highest degree first. If you have significant work experience, keep the education section brief. Include your GPA only if it is above 3.5 or if you are a recent graduate. Highlight relevant coursework, academic projects, honors, or leadership roles.
Avoid This
Do not include high school details if you have a college degree. Avoid listing every single course you took; select only the most relevant ones. Don't include graduation dates from decades ago if age discrimination is a concern in your field.
Real Examples
Practical example showing do's and don'ts for educations
Don't
Bachelor of Arts | XYZ College | Small Town, USA September 2010 – May 2014 - Courses: Introduction to Communications, English Literature, Philosophy, etc.
Do
Bachelor's Degree in Communications | San Francisco State University | San Francisco, CA September 2013 – May 2017 - Relevant Coursework: Public Relations, Digital Marketing Strategies, Community Engagement. - GPA: 3.8
Quick Tips
- Start with your most recent degree and work backwards.
- Mention relevant coursework that aligns closely with the job you're applying for.
- Include honors or awards if they are prestigious or directly related to community management or technology.
- Omit high school details unless it's a top-tier institution and is necessary to establish credibility.
06
Projects
Projects
Project Name | Tools/Technologies Used - Briefly describe what you created and its purpose - Highlight specific challenges you solved - Link to portfolio or demo if available
General Guidelines
Projects are excellent for demonstrating practical skills, especially if you lack work experience or are changing careers. Include a link to your portfolio or demo if possible. Focus on projects that show problem-solving skills and relevant tools for the target role.
Avoid This
Don't include trivial tutorials unless you significantly expanded on them. Avoid projects that are outdated, incomplete, or irrelevant to the role you're applying for. Don't just list technologies—explain what you created and why it matters.
Real Examples
Practical example showing do's and don'ts for projects
Don't
Created a basic blog using WordPress with no unique features or purpose. Did not solve any specific challenges or add value to the community.
Do
Built an EcoTech community hub with moderated discussions, virtual meetups, expert interviews, and project showcases, giving members a structured place to share sustainable technology ideas and collaborate after events.
Quick Tips
- Include projects that solve real-world problems or add value to a community.
- Emphasize the tools you used and why they were effective for your project’s goals.
- Provide measurable results from your project, such as increased engagement rates or successful user feedback implementations.
- Always include a link to a live demo or portfolio page if available.
Frequently Asked Questions
Common questions about this role and how to best present it on your resume.
Highlight member growth, engagement programs, moderation, content planning, events, analytics tools, and examples of how you improved the quality of participation.
Use numbers you can explain, such as active members, event attendance, open rates, response time, submissions, or moderation outcomes. Avoid vague claims that cannot be backed up.
Yes, if it supported community goals. Connect social media work to engagement, education, event attendance, member support, or feedback rather than listing channels alone.
Show larger communities, broader programs, more ownership of strategy, mentoring or moderation leadership, and stronger collaboration with product, marketing, or support teams.
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